See each procedure for its permissions information.įor information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center. Procedures in this topic require specific permissions. You can't use the Exchange admin center (EAC) to perform these procedures. What do you need to know before you begin? When a managed folder mailbox policy is assigned to a mailbox by using the ManagedFolderMailboxPolicy parameter, the warning appears by default unless you use the ManagedFolderMailboxPolicyAllowed parameter. To bypass the warning that MRM features aren't supported for e-mail clients running versions of Outlook earlier than Outlook 2010, you can use the ManagedFolderMailboxPolicyAllowed parameter of the New-Mailbox, Enable-Mailbox, and Set-Mailbox cmdlets in the Shell. Contact your administrator for assistance.| |Your Exchange Server administrator has blocked the version of Outlook that you are using. For example, specify the following: 0.0.0-5.9.9 7.0.0-.Īfter you perform these procedures, be aware that when users are blocked from accessing their mailboxes, they will receive the following warning message. For example, to prevent MAPI access completely, instead of specifying 0.0.0-6.5535.65535.65535, specify the two ranges so that the server components can log on. For this reason, avoid restricting clients that have version numbers that start with 6.x.x. Some components report their client version as the component name (such as SMTP or OLE DB), while others report the Exchange build number (such as. Be careful when you restrict client access because server-side Exchange components must also use MAPI to log on. Outlook versions Outlook versionīefore making any changes, note that hotfixes and service pack releases may affect the client version string. The following table shows version numbers for Outlook. The following table lists the MRM features available in various client applications and versions.
MRM Feature Availability by Client Application and Version You can also block access on a per-mailbox or on a per-Client Access server basis.įor other management tasks related to MRM, see Messaging Records Management Procedures. You can block users who are running older versions of Outlook from accessing their Exchange mailboxes. For example, because Outlook 2007 does not support retention policies, users can't apply personal tags to items or folders. Older Outlook clients do not expose the MRM functionality of these features.
However, retention policies are applied on the Mailbox server by the Managed Folder Assistant, regardless of the Outlook client version used by the user. Only users running Microsoft Outlook 2010 and later have access to all client features for retention policies. In Exchange Server 2013, you can use retention policies or managed folders for messaging records management (MRM).
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